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iPhone user who can't get past the guest_access login screen

jeff_turner_g7n
New Contributor II
We recently rolled out Zone Director and started issuing guest pass keys to employees and visitors. One employee with an iPhone SE reported his key didn't work so I issued him a new one. That didn't work either, so I had him demo the problem. When the login page pops up, he enters the key and then... northing; just a little spinner at the top of the screen. Problem persists after phone is restarted. I also have an SE and have no problems. Has anyone seen this before and know how to resolve it?
5 REPLIES 5

Great o/