No force recovery mode behavior in the Controllers.
1. Best practice is to save your 9.6 ZD backup file, (and put '961015' digits in the filename to remind
you if you ever need to role back again) with any upgrade. Next, to help your next attempt to hopefully
be more successful, please clear your Monitor page Alarms and Events/Activities (clear all), and reboot
before you try again. This clears memory.
2. Run a continuous ping to your ZD during the upgrade as you follow along on the WebUI screens.
If you see that the firmware is uploaded and the ZD is rebooting, your pings should eventually fail for
a few seconds, indicating that it has rebooted (to the new image), and start up again.
Wait for a green Status LED is the next advice, but if it's been more than 5 minutes after you saw
pings fail/restart, try opening a login page. If you get one and login, check your Dashboard system
overview to see the Version.