ZD1000 firmware upgrade asks for premium support. Why?

[william_aston]

I want to upgrade ZD1000 firmware to latest available upgrade (ZD1000 9.3.4.0.21 MR Software Release) This is the MR resolution for Ruckus Security Advisory ID 111113-1 and ID 111113-2

I am hoping this upgrade will fix the map view error on the ZD web interface.

However it states that premium support is required to activate the download. Why premium support???

[keith_redfield]

If you open a support case (chat/phone) and explain you are looking for the security patch, they'll get it to you.

I do not believe this will fix the java issue for you as that codebase is only updated for security vulnerabilities and the fix for Java 7 did not appear until 9.5.

[douglas_miranda]

How could I have the last firmware update to the ZoneDirector 1000?

I'm running this version: 9.1.0.0 build 38

Best Regards

[keith_redfield]

Hi Doug, we just decided to remove the Premium access requirement for the
ZD1100 since the product is no longer being updated.

ZoneFlex 9.3.4 is the last release the ZD1000 can run.

Enjoy.

[douglas_miranda]

Hi Keith, How are you.

First of all, Thank you for the reply.

Can I upgrade my version directly? I mean, from 9.1.0.0 b38 to 9.3.4.0.17?

Muito Obrigado!
Doug