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ZD+Configuration+Migration,+ZD1100->ZD1200

marc_van_den_be
New Contributor
We are migrating from a ZD1100 to a ZD1200. We managed to import the configuration in ZD1200 (backup from ZD1100) however the generated and active gust passes don't seem to work on the new ZD1200. Is there a way to solve this or do we need to prive all users with newly created guest passes
2 REPLIES 2

michael_brado
Esteemed Contributor II
You might want to contact Tech Support for best assistance in this case.
You want both controllers to be running the same version, and always save backups.

scott_bateman_3
New Contributor
I am trying to migrate a config from a 1100 to a 1200?  It is telling me the software is not compatible.  Did you have to upgrade the 1100 to newer software and then backup the config before it would work on the 1200?
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