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05-27-2023 02:25 AM
2023/5/27 UTC+8 I used to have 9 R700 ap ac zd1200, which is in normal use. Today, when I add devices, R500 cannot be displayed and the connection cannot be managed by ac
05-27-2023 11:58 AM
Hi @umut ,
I assume all R700 are working fine, only issue is observed with R500.
- Verify the AP license number and use count on the ZD.
- Verify the firmware on AP using fw show from cli.
- If license count is good, is there any error you see on the ZD GUI events.
- Share output of get director from AP CLI.
