Ruckus VF2825 Firmware problem

[wil_6682639]

Hello, I was checking this link:

https://forums.ruckuswireless.com/ruc...

and trying to upgrade the firmware (4.2.0.0.7), however, the upgrade
wasn't smooth (I waited like 5 mins but it turns into a blank page after 100% so i reboot) and now I can't set up my wireless at all. May I have some support?

I was trying to downgrade the firmware but found out that I couldn't use the local file to update ( have to upgrade through internet files)

Thank ahead!

Wil

[cordelia_cordel]

Hi Wil,

Sorry to hear you're having trouble. Are you talking about this link here?

http://ftp.ruckuswireless.com/downloa...

Let me check into the status of that link, but in the meantime if you are still having issues, please contact support here: https://support.ruckuswireless.com/ca...

Thanks,

Cordelia
Knowledge and Community Manager

[michael_brado]

Can you please tell me where you got this v2825 Wil?

Version 4.2.0.0.7 is not an official release, so I cannot say that it will upgrade correctly.