R700 performs worse than AirPort Extreme

[sasan_cyrusian]

I have a r700 without controller for my house. We are using it with few iPhones and iPads . The performance is only good if few devices far from each other are working. Usually it takes some time for r700 to focus the beam on the device. Overall performance worse than Apple AirPort Extreme. I have latest firmware version. What is wrong?

[michael_brado]

Sasan, get our latest firmware for the R700, with additional improvements,
especially with regard to 5G radio performance. Use the default 80MHz
channel width, and let it step down to service clients with non-ac radios.
We should be able to prevent the flux in data rates for your movie viewing.

[michael_brado]

Also, one AP with SmartSelect (no ZD channel management), will only change
channels when it is rebooted and does a scan of SSIDs seen in the air at that time.

5G DFS/Radar may be an exception, where we have to go off-channel and not xmit
for one minute.

[sasan_cyrusian]

Michael
I have firmware version: 9.8.0.0.203 from your web page. Do you have a newer firmware.
By the way there is no SSID in my neighborhood in 5G band.

[john_d]

9.8.0.0.203 is pretty old and one of the first firmware to ship on the R700. 9.8.0.0.373 came after that, then 9.8.1.0.99/101, and then 9.8.2.0.15, which is the recommended version and the latest standalone version.

For ZD managed networks, 9.9.0.0.205 is currently out, but cannot be used standalone.

[sasan_cyrusian]

Hi John
how do I get the latest firmware version?
I'm returning R700 soon, unless this fixes the issue.
Sasan