Purchase Ruckus zonedirector second hand

[sander_groen]

I have basically 2 questions regarding purchasing a second hand zonedirector (1200).

- Can the hardware be registered to myself, instead of the original  buyer? (I know I can register the S/N via my own ruckus account but I want to know if the ownership of the device can be transferred to me? 

- Is it possible to buy a support contract for a second hand zonedirector 1200? Or even Zoneflex R500 AP for that matter?

Thanks!

Rgds,

Sander 

[michael_brado]

I'm more than happy to answer all your questions!

Please schedule receipt of your equipment and licenses ahead of your installations,
especially if you need additional APs to the number supported by the model of ZD.
I'm sorry Bway's update took a week.

If you're considering buying used equipment, ask for the Serial Number.  Call/Chat
with Ruckus support  https://support.ruckuswireless.com/contact-us and be sure thedevice wasn't RMA'd by an original owner, but never returned...!  Warning: eBay has many of these.  
You cannot register controllers or APs that were previously RMA'd but not returned,nor purchase further Support contracts.That said, there are plenty of ZD1000/7962, ZD1100/7363/7982 deployments still
running happily on the 9.3.4.0.21 and 9.10.2.0.53 releases respectively, that are stillunder an RTF (return-to-factory, you pay shipping to/we pay shipping back) return policy.BTW Sander, ZD1200 is still on the long term support roadmap, vs the EOL model ZD1000/1100 that I mentioned.

[sander_groen]

Hi Michael, I have chatted with support but they couldn't answer some of my questions. Can I send you my serial numbers so you can check? And how can the ownership be transferred to me? Thanks.

[michael_brado]

I'll look up your serial numbers.  I'm not sure how the transfer is handled, but should be doable in the system.

[sander_groen]

Great thanks Michael!

[sander_groen]

Hi Michael any luck with my serial numbers? Thanks!