No Gui access, even after a F/D reset, still redirected

[Emanuele]

Hello,

I try to re-use a ZD1200, performed a factory reset but this is impossible to access the management page gui, there is a redirection to an internal page, I presume an old guest/user portal.

SSH CLI is fine, but I cannot find where to disable the redirection of the GUI page to a non-existing https://xyz.123 page. I was able to define a management IP, that was different of the one that was "still" after the Factory reset, but even that one is redirected.

Via CLI I could upgrade the firmware, hoping this would erase this setting somehow, but no.

Any hint what I could try? (I perfomed a FC reset 3-4 x, 20 second pressed the dip-swicht and also via a CLI command).

Thanks !

[Rao · Accepted solution]

Hi @Emanuele,

I can see from the video that you are able to change the IP. However, you are suspecting that there is an SSL cert on ZD. Can follow the below command to restore the cert to default. Additionally, also check if there are any DNS entries in the network for the IP and also host entry on the machine used.

https://www.manageengine.com/network-monitoring/how-to/how-to-add-static-entry.html 

Welcome to the Ruckus Wireless ZoneDirector 3000 Command Line Interface
ruckus> en
ruckus# conf
You have all rights in this mode.
ruckus(config)# certificate
ruckus(config-certificate)# restore

Regards,

Rao

[Emanuele]

Hello Rao,

that helped me!

I was trying to remove some kind of redirection rule etc..but restoring defaults for the certificate made the job! (then why the F-reset was not removing that...?)

Also I figured out that .72 was basically due to the DHCP leased IP (for a time), that was not fixed!

Thanks a lot!