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New r650 unable to adopt by ZoneDirector 1200

jcarnes
New Contributor

ZoneDirector 1200 running v10.5.1 build 265

New R650 access point

power up the r650, no web access. never appears for adoption in zonedirector. SSH into the AP and manually enable https, set the director IP, still nothing. 

SSH info:

rkscli: get version
Ruckus R560 Multimedia Hotzone Wireless AP
Version: 118.1.0.0.1098
OK

rkscli: get director ip
------ ZoneDirector Info ------
Primary Controller   : 10.45.16.6
Secondary Controller : n/a
DHCP Opt43 Code      : 3
  AP is in Stand-alone mode.
OK

rkscli: ping 10.45.16.6
PING 10.45.16.6 (10.45.16.6): 56 data bytes
64 bytes from 10.45.16.6: seq=0 ttl=64 time=0.559 ms
64 bytes from 10.45.16.6: seq=1 ttl=64 time=0.305 ms
64 bytes from 10.45.16.6: seq=2 ttl=64 time=0.378 ms
64 bytes from 10.45.16.6: seq=3 ttl=64 time=0.371 ms
64 bytes from 10.45.16.6: seq=4 ttl=64 time=0.336 ms

--- 10.45.16.6 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 0.305/0.389/0.559 ms
OK

EVERY time I reboot the AP, https access is disabled again and I have to SSH in again to re-enable it, so it kind of seems like it is getting SOME kind of info from the ZoneDirector, but the AP never appears in the ZonDirector for adoption at all. 

I don't see any info in the director logs related to the new AP.

I'm really hoping I'm missing something obvious. We have roughly 100 Ruckus APs across various client sites, but this is the first (of many) r650 we have added. Many of these will be replacing old r500s, and everything will later be moved to a redundant set of virtual SmartZone controllers. But right now... HELP?

1 ACCEPTED SOLUTION

jcarnes
New Contributor

Nevermind! Dyslexia strikes again!

As any of you can tell, it is actually an R560, not R650, and the 560 is not compatible with the ZoneDirector... It will have to wait for us to spin up the virtual smartzone... 

View solution in original post

1 REPLY 1

jcarnes
New Contributor

Nevermind! Dyslexia strikes again!

As any of you can tell, it is actually an R560, not R650, and the 560 is not compatible with the ZoneDirector... It will have to wait for us to spin up the virtual smartzone...