Island SSID Probblem encountered

[earlsonabalde_c]

Hi, I am an IT Support from one of the Hotel in the Philippines and I have problem of Ruckus ZoneFlex 7341/3. The problem I encountered is that we already configured the SSID of the said AP in the Hotel but after a couple of days, we found SSID named "Island" in the said hotel. We already upgraded the Firmware of the ZOneDirector but we still found "Island" SSID in the area and the worst case was, some of time, few will be found "Island" sometime, lots of them will be found. Please help us on how to resolve this kind of problem because our company are losing money on this. your feedback is highly appreciated. Thank you.

[earlsonabalde_c]

Before, we cannot connect to these SSID, and now, we can connect, but could not browse. Anyway, thank you for your help.this could be a big help to me.

[lorenz_go]

Buy a Zone Director and it will solve the issue 🙂

[earlsonabalde_c]

We already have Zone Director..

[matthew_mills_5]

Just to add to this, if you have changed the IP on your default gateway recently and it is not what is configured in the APs network settings, you will see Island SSIDs.

I've seen this in older versions of firmware not sure about the current.