Island SSID Probblem encountered

[earlsonabalde_c]

Hi, I am an IT Support from one of the Hotel in the Philippines and I have problem of Ruckus ZoneFlex 7341/3. The problem I encountered is that we already configured the SSID of the said AP in the Hotel but after a couple of days, we found SSID named "Island" in the said hotel. We already upgraded the Firmware of the ZOneDirector but we still found "Island" SSID in the area and the worst case was, some of time, few will be found "Island" sometime, lots of them will be found. Please help us on how to resolve this kind of problem because our company are losing money on this. your feedback is highly appreciated. Thank you.

[nuno_pimentel]

Earl, Keith,

In my case, I tryed everything on that answer, but under Monitor -> Access Points I could see a External IP addr diferent from the one I set out manually. But since I knew which IP addrs the AP had, i connected via SSH and typed these commands:

set ipaddr l2tp dynamic
set ipaddr wan dynamic

I don't know if I needed to type them both, or just the one related to the interface that didn't "add up" (which, in my case, was WAN), but after both commands (2 auto reboots) the ZF discovered the ZD and upgraded the firmware in a couple of minutes.

This may be useful in the future.

[keith_redfield]

I have no idea why that worked (are you tunneling?) , but thank you very much for sharing.

[earlsonabalde_c]

Hi Nuno, Thank you for sharing your ideas here. It might be a big help to us in the future. I will address you all in my any further concern to these access point

[john_mulholland]

I believe you may have meshed enabled and it creates SSIDs using the term island.
Normally, nobody would be able to connect to these SSID's.

[keith_redfield]

Exactly - https://support.ruckuswireless.com/an...