How to Link ZD Controller with R710

[cangqingse]

I have an R710 that has been restored to its factory settings. How can I associate it with a ZD5100 controller? I logged into the web interface of R710 and set the controller address and restarted it, but it was not associated. What should I do?

[cangqingse]

[vasanth_edward]

Hi @cangqingse,

Thank you for reaching out to us via FORUM.

Could you please help me with firmware version of both ZD & R710?

Are they in the same subnet or connected via a WAN link?

Share "get director" from AP CLI.

Regards,

Vasanth Edward

[cangqingse]

hi @vasanth_edward 
Without this command, it is necessary to first upgrade the AP to a firmware version suitable for ZD. The current version of ZD is 10.1.0, and now I need to upgrade the firmware for R710 and 720

[vasanth_edward]

Hi @cangqingse,

Please upgrade R710 (https://support.ruckuswireless.com/software/2782-ruckus-solo-access-point-114-0-0-0-6565-ga-software... ) & R720 (https://support.ruckuswireless.com/software/2766-ruckus-solo-access-point-114-0-0-0-6565-ga-software... ) to its latest solo firmware & try adding AP to ZD.

Run command "set director ip <ZD IP address>" from AP CLI to join it to ZD. Post which share "get director" from AP CLI.

Are they in the same subnet or connected via a WAN link?

Regards,

Vasanth Edward