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How do I stop Guest Pass page from pre-populating the phone number field?

nathan_5594374
New Contributor II
The Guest Access page uses a phone number field that for some reason gets pre-populated.  We want to have the field be blank for new guest pass forms. I am not able to find where this is configurable.  
9 REPLIES 9

nathan_5594374
New Contributor II
That's correct, same number as shown. We dont see why that number should be pre-populating the phone field.  Just confuses our admins. 

It also confuses the users.  field should be blank

michael_brado
Esteemed Contributor II
Nathan, I see you have a support contract, so can you please open a ticket reporting this issue?
https://support.ruckuswireless.com/contact-us

That way, we can file a Bug for service impact (confusing users), or else Engineering would require
a "Feature Request" to change the way software is working today, which requires Marketing approval.

Let me know your case number, and I'll help expedite the bug creation.

nathan_5594374
New Contributor II
Case submitted. Case# 00327336

Bug ID = ZF-14440