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Filtering no longer working?

martin_kane
Contributor
I notice typing something into the filtering box (on an iPad) no longer filters results for DPSK.

Image_ images_messages_5f91c3eb135b77e2478e31c9_b6234bdac5764295a56214a6dd5372e6_image_inline-e15f984a-e38a-49dd-bacf-ac4df06d33a1-1000208743.jpg1403596159
3 REPLIES 3

monnat_systems
Valued Contributor II
Dear Martin Kane,

May i know which version IoS you are using and ZD?
It seems to work fine on Ipad.

martin_kane
Contributor
It is 7.1.1 but also no filtering on Firefox, Internet Explorer on Windows 7. I suspect it is a local ZD fault - there is a case in about it at the moment and I appear to be the only one having the problem.

martin_kane
Contributor
I'm looking to downgrade back to 9.7 and then follow a correct upgrade path and try again (the firmware 9.7.1 wasn't in the upgrade path recommended for the upgrade to 9.8 - only 9.7.0 is mentioned.)

1) Can someone direct me to a link which will step through the downgrade process?
2) Can someone confirm whether, after upgrading to 9.8 again, I can use a current 9.8 backup to restore new users from recent days and not suffer the faults (filtering not working)?
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