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Factory reset unsuccessful on Zonedirector 1200

a12998
New Contributor II

‎10-02-2024 10:41 PM

Hi, I tried both reset and f/d button for factory reset. it does not work. the status light is off now. need help!

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6 REPLIES 6

fransa
New Contributor

‎10-03-2024 03:16 AM - edited ‎10-03-2024 03:20 AM

If the reset button isn’t working and the status light is off, try unplugging the device for a few minutes and plug it back in. If the issue continues, you might need to contact customer support for additional help or repairs.

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a12998
New Contributor II

‎06-30-2025 08:46 PM

 I turned off and on the power. The status light stays solid green. I still could not do F/D reset! Can anyone help? Thanks!

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