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Doubt about RMA Zonedirector

Jose_Perez97
New Contributor

Is it possible to request the RMA of a zone director 1200 as an end user? Or does the partner necessarily have to intervene?

1 REPLY 1

Vineet_nejwala
Moderator
Moderator

Hi Jose,

If it's a faulty hardware even end user should be able to raise RMA request. Partner is needed to confirm/Validate the tshoot steps for recovery and faulty hardware.

Best Regards

Vineet

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