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07-23-2022 05:38 PM
Is it possible to request the RMA of a zone director 1200 as an end user? Or does the partner necessarily have to intervene?
07-23-2022 08:41 PM
Hi Jose,
If it's a faulty hardware even end user should be able to raise RMA request. Partner is needed to confirm/Validate the tshoot steps for recovery and faulty hardware.
Best Regards
Vineet
