We have ZD1106 zone director with 3 access points ( 2 APs are zf7372 i.e. dual band and 1 AP is zf7341 i.e. single band 2.4Gz only). My questions are below: 1. Users who are connected with 5GHz AP when they move near 2.4GHz AP will they connect with it or not? (In my scenario they are not connecting even when signal drops below 40% they still remain connected to 5GHz AP) 2. Is is possible to connect a specific user forcefully to an AP of our own choice?
your first issue is a common issue where user devices has not have intelligence and are NOT aggressive enough to change AP when there is a better one available. You can explore SMARTROAM feature which will address some of issue from Ruckus side. Btw - this is more of client driver issue.
Yes, its possible to do so however you need to create a new SSID and assign that to specific AP so that user can see, differentiate from others and connect to it
I asked the user to disable his Wifi, go sit near 2.4GHz AP and enable Wifi, user was able to connect with desired AP but not getting IP address from DHCP although this AP is authorized and intervlan routing and dhcp relay etc are already configured. User was able to get IP when he connected with 5.0GHz AP