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Does a wispr environment has to be at the same subnet as the zonedirector itself?

New Contributor
We're trying to setup a hotspot environment using the zonedirector for authentication (only one user). We are redirecting the user to an landing page for some details and terms and agreement. This page redirect the browser to the following url:
This works as long as the user is on the subnet. If the user is on another subnet e.g. the zonedirector returns a 404 error. 
Are we doing something wrong or are we trying something wich isn't meant to be?


Esteemed Contributor II
Do you have a switch/router/firewall that needs to permit access between the two subnets?  ... maybe just to the ZD and tcp:80 to your target host?