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Client connects to AP with very low signal with an AP directly above

lars_moffett
New Contributor II
We recently upgraded to version 9.6.1.0 build 15. Since upgrading I have had a problem with clients connecting to an AP with as low as 5% signal strength when it is sitting directly below an AP with less than 10 other clients connected. We have turned off Load Balancing and still have the same problem. My temporary solution is to create a new WLAN group so the AP directly above the client is the only one broadcasting the SSID.
5 REPLIES 5

primoz_marinsek
Valued Contributor
The exact same thing happened to one of my customers last week. They upgraded form the 9.4.2 IThink and all hell broke loose. Their 7341s were considered to be 7942s.

Although I don't know if this is the smoking gun, but can you get the support info file of a problematic 7341 and find what model is described under "product" in the file.