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Client Disconnetion - IP: 0.0.0.0

bernd_breuer
New Contributor II
Hello,

our smartphones have no internet after an indefinite time. Both androids and iphones are affected by this. The notebooks work without problems.

If I pull a log from the accesspoint the concerned mobile as ip address the 0.0.0.0. In Zonedirector monitoring, the phone has still hours later a valid ip address.

On Handys the hibernate is disabled. Sometimes the phone works for hours and then again only a few minutes. Even if it is permanently on the table.

This is of course very frustrating , especially since the Ruckus support could not help us.
Any ideas?
19 REPLIES 19

hyosang_choi
Valued Contributor
I recommend check your dhcp server.

bernd_breuer
New Contributor II
Dhcp server always has enough free ip addresses.
And the notebooks always work.
The notebooks are in the same wlan and are served by the same dhcp server.

hyosang_choi
Valued Contributor
Check latency of packet.

michael_brado
Esteemed Contributor II
Hi TRON,
What ZD firmware version and AP model(s) please? 
Does it seem AP model specific, or specific WLAN only?
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