I am having issues with the iPhone 7 and 7+. I believe the issue is entirely client side, but I'm still the one needing to fix it. We have an 802.1x certifcate based SSID, and periodically throughout the day iPhone 7's will stop working. The iPhone will show connected, but it not longer shows up in ZoneDirector. Obviously data stops transmitting as well. The only happens after it has been idle for a few hours with user activity.
This only happens on the new iPhone 7's and 7+'s. I have not been able to recreate it on any other IOS device, even with the same version. As I do not have one to test with I don't believe I would have much luck trying to submit a ticket. Any ideas?
