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Upgraded R710 to Unleashed firmware by mistake

brian_martinik
New Contributor

I was looking to update my R710 but did not realize at the time that I had a SOLO ZoneFlex firmware revision and I downloaded the latest Unleashed firmware by mistake. I upgraded the WAP and did come back initially and it seemed to be working as people could connect to the WIFI. I tried to login to the console and it gave a message that said it was building the new environment or something like that. The next thing I know the ping I had running to the WAP dropped off. I thought maybe it was rebooting again but it never seemed to come back. I am guessing you can't go from the 114 SOLO firmware to an unleashed version. Can someone confirm I screwed it up or should this be able to work?

2 REPLIES 2

vijaykuniyal
New Contributor III

Hello Brian,

Follow this KB article for unleashed conversion.

https://support.ruckuswireless.com/articles/000005720 

Vijay Kuniyal

Staff Technical Support Engineer

CCNA RnS | CCNA Wireless | RASZA | Meraki CMNO

@Vijay_Kuniyal Thanks for this info. I will take a look at it.