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How I can configure R310 T300 and T301s for the first time knowing that the ping failed

souissi_safa
New Contributor II

‎11-24-2016 04:11 AM

Hello, I want to Put into service models R310 T300 and T301s, for model R310 indoor, I can't open the interface of configuration (user: super Password sp-admin) to enables this APfor models T300 and T301s i try to activate this only by conecting with my PC  ping is successful but I can't open the interface of configuration , Knowing that I use an adaptation chargar and  cable!

What should I do, it is verry urgent please !!!!
15 REPLIES 15

michael_brado
Esteemed Contributor II
In response to stephan_de_meul

‎11-29-2016 10:57 AM

See the 104 Solo AP User Guide, image of T300 on page 26: https://support.ruckuswireless.com/documents/1136-zoneflex-outdoor-ap-104-0-user-guide 

You may need to unscrew your Ethernet cable connector, to find/press for 8 seconds/release the Hard Reset button.
It is inside the case, next to the Ethernet cable connector.
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