Captive portal redirection issue

[di_support]

Client connected to the SSID, gets the DHCP config but no captive portal redirection for the username/password, hence no internet access. Manually typing the url of the captive portal/ZD works fine. 

Any ideas?

Cheers

[yuval_ben_ari_6]

Which controller / AP's are you using?

[di_support]

Hi Guys,

Raised the case with Ruckus. Resolution below:

- the controller was previous running on 9.6 version and now running on 9.8 version. There is a known software bug on the ZD which are upgraded from 9.6 to 9.8.
- TAC engineer went into the ZD shell mode and applied the fix on the necessary files (added missing firewall rules)
-  rebooted the controller
- redirection started working

Thank you all for your input on this.

[michael_sherman]

@di_support What were the firewall rules that you added? I'm running into the same problem.