Hi Kevin,
I see, no support, but as you found we give free Unleashed firmware
that you can load, even if you only bought a Solo AP. You didn't get to
provide details for TAC to investigate, but we have many folks here too.
So, how many APs do you have, what kind of clients do you have, and
what are you seeing for up/down using what kind of speed test tools? If
you only have iPhones, group sees UNL 200.6 as best up/down performance.
If you have mostly other devices, latest UNL 200.8 works well. [Note: Your
mileage may vary, physical environment affects Wi-Fi coverage, etc.]
Oh, and as I read below that you have SZ too, are you testing the same APs
in the same locations using UNL and SZ management? Do you see any
difference in performance across your clients? (shouldn't be much if any)
... and how many of which model APs do you have again please? The "issue"
is thought to only affect R710 model APs.