how can I find my account ID

[gnussbaum]

Is there a way to find my account ID through the unleashed dashboard?  A former employee set our environment up a while ago and I need it to open a ticket.

[Vineet_nejwala]

Hi @gnussbaum 

To open up a support ticket you just need the AP serial number and it should have an active support :

Please follow the below steps to get to the information:

1. Log into the GUI of Unleashed AP

2. Click on Dashboard

3. Click on Access Points on the left

4. Click on Ruckus AP having a tag as Master AP on it

5. Click on System Overview Info

6. Find the serial number under the System Overview details

7. 

Best Regards

Vineet