RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
06-10-2023 06:05 AM
My power went out at the house and the switch board wasn't working. I got inside of my unleashed network and updated the WAPS thinking that could be the issue since internet was working but at a very limited capacity.
After updating the WAPS, I'm now getting
Attention! Your device isn't connected to the RUCKUS Unleashed network.
For first time setup, connect your device to the "ConfigureMe-xxx" network to establish your Unleashed Network.
If your Unleashed network has been previously configured, connect your device to the specific Unleashed Wi-Fi SSID.
My switchboard was also showing "disconnected" before I tried to update my WAPS.
06-12-2023 11:06 AM
I have the same issue after not changing anything. Also restart does not work. Keep getting: Attention! Your device isn't connected to the RUCKUS Unleashed network. Any ideas?
06-12-2023 02:04 PM
I have no clue. I've never seen this error message before..
06-13-2023 09:17 AM
I am having the same issue. Has anyone come up with a solution?
