Unleashed 200.6.10.1.310 Limited amount 5GHz channels?
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09-06-2018 06:50 AM
On R310 Unleashed AP's on 5GHz it shows only channels 36, 40, 44, 48 are available for indoor and outdoor channels? It has firmware 200.6.10.1.310. Are the other 5GHz channels not supported anymore?
12 REPLIES 12
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09-09-2018 11:25 PM
Hi Sureal,
If your AP country code is NL, please ignore my previous reply which was based on US country code. Each Country Code has the different settings for channel.
It's correct that there is no channel setting for Country Code "Netherlands"(NL).
And R310 should support 5G channel range in "36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136" by default in AP setting. I tried one R310(Master) in NL countrycode with version 200.610.1.312 and can not reproduce your problem.
Please check AP 5G channel range settings in webUI:
1. Access Points Tab->Select Summary, click Edit button:
All channels(36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
2. Access Points Tab->Select R310 AP, click Edit button:
All channels (36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
And please also login R310(Master) via ssh and check the same as below steps:
1. Enables privileged commands:
ruckus> en
2. Goes into AP mode to check:
ruckus# ap-mode
You have all rights in this mode.
3. Check AP model and version for R310:
ruckus(ap-mode)# get version
Ruckus R310 Multimedia Hotzone Wireless AP
Version: 200.6.10.1.312
OK
4. Check AP 5G channels:
ruckus(ap-mode)# get channelavailability wifi1
Ch Seg2 CWmode DFS-CAC-status Availability
-------------------------------------------------------------
36 0 20M NON_DFS AVBLE
40 0 20M NON_DFS AVBLE
44 0 20M NON_DFS AVBLE
48 0 20M NON_DFS AVBLE
52 0 20M DFS:CAC pendg AVBLE
56 0 20M DFS:CAC pendg AVBLE
60 0 20M DFS:CAC pendg AVBLE
64 0 20M DFS:CAC pendg AVBLE
100 0 20M DFS:CAC pendg AVBLE
104 0 20M DFS:CAC pendg AVBLE
108 0 20M DFS:CAC pendg AVBLE
112 0 20M DFS:CAC pendg AVBLE
116 0 20M DFS:CAC pendg AVBLE
120 0 20M DFS:CAC pendg AVBLE
124 0 20M DFS:CAC pendg AVBLE
128 0 20M DFS:CAC pendg AVBLE
132 0 20M DFS:CAC pendg AVBLE
136 0 20M DFS:CAC pendg AVBLE
140 0 20M DFS:CAC pendg BLOCK
149 0 20M DFS:CAC pendg BLOCK
153 0 20M DFS:CAC pendg BLOCK
157 0 20M DFS:CAC pendg BLOCK
161 0 20M DFS:CAC pendg BLOCK
165 0 20M DFS:CAC pendg BLOCK
OK
If your AP country code is NL, please ignore my previous reply which was based on US country code. Each Country Code has the different settings for channel.
It's correct that there is no channel setting for Country Code "Netherlands"(NL).
And R310 should support 5G channel range in "36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136" by default in AP setting. I tried one R310(Master) in NL countrycode with version 200.610.1.312 and can not reproduce your problem.
Please check AP 5G channel range settings in webUI:
1. Access Points Tab->Select Summary, click Edit button:
All channels(36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
2. Access Points Tab->Select R310 AP, click Edit button:
All channels (36-64,100-136) are shown and selected in Radio A/N/AC(5G) tab.
And please also login R310(Master) via ssh and check the same as below steps:
1. Enables privileged commands:
ruckus> en
2. Goes into AP mode to check:
ruckus# ap-mode
You have all rights in this mode.
3. Check AP model and version for R310:
ruckus(ap-mode)# get version
Ruckus R310 Multimedia Hotzone Wireless AP
Version: 200.6.10.1.312
OK
4. Check AP 5G channels:
ruckus(ap-mode)# get channelavailability wifi1
Ch Seg2 CWmode DFS-CAC-status Availability
-------------------------------------------------------------
36 0 20M NON_DFS AVBLE
40 0 20M NON_DFS AVBLE
44 0 20M NON_DFS AVBLE
48 0 20M NON_DFS AVBLE
52 0 20M DFS:CAC pendg AVBLE
56 0 20M DFS:CAC pendg AVBLE
60 0 20M DFS:CAC pendg AVBLE
64 0 20M DFS:CAC pendg AVBLE
100 0 20M DFS:CAC pendg AVBLE
104 0 20M DFS:CAC pendg AVBLE
108 0 20M DFS:CAC pendg AVBLE
112 0 20M DFS:CAC pendg AVBLE
116 0 20M DFS:CAC pendg AVBLE
120 0 20M DFS:CAC pendg AVBLE
124 0 20M DFS:CAC pendg AVBLE
128 0 20M DFS:CAC pendg AVBLE
132 0 20M DFS:CAC pendg AVBLE
136 0 20M DFS:CAC pendg AVBLE
140 0 20M DFS:CAC pendg BLOCK
149 0 20M DFS:CAC pendg BLOCK
153 0 20M DFS:CAC pendg BLOCK
157 0 20M DFS:CAC pendg BLOCK
161 0 20M DFS:CAC pendg BLOCK
165 0 20M DFS:CAC pendg BLOCK
OK
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09-10-2018 10:33 AM
Thnx!
Did that, result:
Ruckus R310 Multimedia Hotzone Wireless AP
Version: 200.6.10.1.312
OK
ruckus(ap-mode)# get channelavailability
Missing WIFI name
ruckus(ap-mode)# get channelavailability wifi1
Ch Seg2 CWmode DFS-CAC-status Availability
-------------------------------------------------------------
36 0 20M NON_DFS AVBLE
40 0 20M NON_DFS AVBLE
44 0 20M NON_DFS AVBLE
48 0 20M NON_DFS AVBLE
OK
So indeed only non-dfs channels active.
At the AP radio settings pages i can only select these 4 channels.
Did that, result:
Ruckus R310 Multimedia Hotzone Wireless AP
Version: 200.6.10.1.312
OK
ruckus(ap-mode)# get channelavailability
Missing WIFI name
ruckus(ap-mode)# get channelavailability wifi1
Ch Seg2 CWmode DFS-CAC-status Availability
-------------------------------------------------------------
36 0 20M NON_DFS AVBLE
40 0 20M NON_DFS AVBLE
44 0 20M NON_DFS AVBLE
48 0 20M NON_DFS AVBLE
OK
So indeed only non-dfs channels active.
At the AP radio settings pages i can only select these 4 channels.
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09-11-2018 04:06 AM
Hi Sureal,
Thanks for your feedback. Can you try one more thing?
Login Unleashed webUI:
Admin & Services Tab, System->Country Code.
Click "Apply" button to reset all AP Channels in Country Code Page. AP will be rebooted automatically. After AP reboot, please login webUI again to check R310 channel range.
Thanks for your feedback. Can you try one more thing?
Login Unleashed webUI:
Admin & Services Tab, System->Country Code.
Click "Apply" button to reset all AP Channels in Country Code Page. AP will be rebooted automatically. After AP reboot, please login webUI again to check R310 channel range.
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09-11-2018 04:37 AM
Thnx! However not possible to do that now. Already got it fixed by clicking the "compatible" option very vast after loading the country page, before it disapeared again.
But even now the extra channel options on the country page are not showing.
The DFS channels are available and selectable now on the AP pages.
But even now the extra channel options on the country page are not showing.
The DFS channels are available and selectable now on the AP pages.
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09-11-2018 09:59 PM
Hi Sureal,
I am happy to see your problem get fix. And let me clarify more that this problem should be fixed although you did not click any option during the loading page. Just click "apply" button in Country code without any option. It will re-apply all channels setting for "NL" country code in AP. In "NL" country code, there is no option for DFS channels.
The root cause of the problem is not from webUI. It would be one bug during the initial wizard setup for "NL" via Unleashed Mobile APP. Did you setup your unleashed network from APP, not webUI Wizard?
I am happy to see your problem get fix. And let me clarify more that this problem should be fixed although you did not click any option during the loading page. Just click "apply" button in Country code without any option. It will re-apply all channels setting for "NL" country code in AP. In "NL" country code, there is no option for DFS channels.
The root cause of the problem is not from webUI. It would be one bug during the initial wizard setup for "NL" via Unleashed Mobile APP. Did you setup your unleashed network from APP, not webUI Wizard?
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