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Unexpected Reboots from R710

daniel_m
Contributor

Every once in a while, my AP will reboot and it appears to be the result of insufficient PoE+ power.  My switch complains with the following when this happens:

PD Over Current indication.

I traced this down to an old configuration change based on a warning the Unleashed UI would issue and more detail is at https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Not-enough-electricity-powe....

It appears much of the information provided in the URL above is not helpful, at least it wasn’t for me.  Also, I’m uncertain when a software update on the APs or switch might have affected this as well, but, in a nutshell, it appears the AP does not honor its forced 802.3at setting as the switch resets the port when the AP draws too much power.  In addition, it appears a more recent software update for the AP might have addressed LLDP issues.

1 ACCEPTED SOLUTION

daniel_m
Contributor

If you configured the AP to force 802.3at, reconfigure it to properly use LLDP per https://community.ruckuswireless.com/t5/Community-and-Online-Support/How-to-put-ZF-R710-in-802-3at-P....  Once I did this my switch shows the R710 properly negotiating PoE+ using LLDP.

Hope this helps someone be less frustrated!

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5 REPLIES 5

It's a little non-obvious compared to other more common online forums, but try clicking on ASK the Pack at the top of the site.