URS move to CAM login in Mar 2025

[NickH]

Hi, I currently use the ios mobile app (v. 14.152.1) to login to unleashed using admin credentials to manage my R310s using 200.7 firmware. I've noticed recently that a message at the bottom of the login screen says " URS will move all users to CAM login in Mar 2025. Current login method will not be supported any more". Can somebody please clarify what action if any I need to take to be able to continuing accessing my network in future via the mobile app? Many thanks.   

[JacksonCampbell]

You'll need to just try it to know.  Try it on a different phone or in a duplicate app in Secure Folder if you're on Samsung if you don't want to log out to try it. From a logged out or fresh app install state, you should be able to open the app and do a CAM login with your personal email then add the network by local credentials. If you have to, you should be able to add your personal email in the settings for remote access users on the web GUI or share yourself a remote access link from the Unleashed app.

[Ruckusnetguy01]

My account was imported to Ruckus CAM yesterday. What is the website to login to CAM from web browser. Going to previous site of unleashed says account is migrated to CAM, but doesn't give site of CAM to login?

[JacksonCampbell]

There's a button right there to login or continue I believe.

unleashed.ruckusnetworks.com

[Ruckusnetguy01]

When clicking on unleashed.ruckusnetworks.com, it shows signing, but when you enter userId and password, it say account is imported to CAM.

There should be a CAM login site, where the new account is migrated and should allow to access with sign in credentials. Why is the website where the accounts imported to CAM resides?

[JacksonCampbell]

Yes, you're on the correct website. You need to click ok or whatever the button is for it to redirect you to the login page as I was alluding to before.