This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tuned ap off with app now cannot connect

Anonymous
Not applicable

‎12-31-2020 06:15 AM

so i turned off the ap last night on the app.  this morning i tried to turn it back on and i get a popup on the app saying "you are not connnected to unleashed network.  got to settings."  when i search wifi points now, none of the ruckus wifi names show up.  i have done this many times with no issue.  anyone have suggestions?

0 Kudos
Reply
2 REPLIES 2

syamantakomer
Community Admin
Community Admin

‎01-04-2021 08:03 AM

Hi Mike,

So you have turned off the AP or the WLAN?

Quickest way to fix this, connect to the network using a laptop over the wired network and access the Unleashed.


Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn
0 Kudos
Reply

Anonymous
Not applicable
In response to syamantakomer

‎04-11-2021 02:45 PM

Any other way to do this?  I dont have a laptop.

0 Kudos
Reply
Copyright © 2026 Khoros, LLC