I would like to buy a r500 unleashed for my home office but I am confused about the limitations of not purchasing the support contract. I think for other Ruckus access points the firmware updates are free to anyone without a support contract. Is this the case for r500 unleashed?
I don't want to buy a product where I must pay a fee to upgrade the firmware to fix bugs.
Also I'm trying to learn about this product and keep on hitting a pay-wall in the knowledge base. Really Ruckus? I have to buy your product and then pay a fee to read the knowledge base on how to use it?