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Support contract needed for Ruckus unleashed?

rod_sillett
New Contributor
I would like to buy a r500 unleashed for my home office but I am confused about the limitations of not purchasing the support contract.  I think for other Ruckus access points the firmware updates are free to anyone without a support contract.  Is this the case for r500 unleashed?

I don't want to buy a product where I must pay a fee to upgrade the firmware to fix bugs.

Also I'm trying to learn about this product and keep on hitting a pay-wall in the knowledge base.  Really Ruckus? I have to buy your product and then pay a fee to read the knowledge base on how to use it?  
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