Thanks for describing the expected behavior of the app. It sounds like it's Multicast based.
Ruckus has a Directed Multicast feature, enabled by default, that will give first 5 multicast
members a TCP rather than UDP message, with better delivery expectations. But in the
case of roaming clients, it sounds like you want this feature to be disabled and we let IGMP
work and flood AP WLANs with client multicasts.
The key is to determine which WLAN interface your Google clients are using, then tell all the
APs to disable the directed multicast feature. I'll show you how to get this information from
SSH to a Member AP, and the Master AP.
Say your clients are on my WLAN with SSID = SRO-mic.bra-Unl-PSK. We need to know
what WLAN ID is associated with this SSID, on both radio bands of your APs. Once we
have this wlanX, we can send a command to all APs thru the Master AP, that they should
disable directed multicast on this SSID, on both radios.
SSH to any Member AP, login with Admin uid/pw:
rkscli: get wlanlist
Name Status Type wlanID RadioID bssid ssid
wlan0 up AP wlan0 0 SRO-mic.bra-Unl-PSK
wlan1 up AP wlan1 0 Test-guest-access
wlan32 up AP wlan32 1 SRO-mic.bra-Unl-PSK
wlan33 up AP wlan33 1 Test-guest-access
SSH to your Master AP, login with Admin uid/pw:
ruckus (debug): remote_ap_cli -A "set qos wlan0 directed multicast disable"
ruckus (debug): remote_ap_cli -A "set qos wlan32 directed multicast disable"
ruckus (debug): quit