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Ruckus Unleashed - Uptime data

wifi_support
New Contributor
Hello all,

I am trying to monitoring Ruckus Unleashed in Zabbix with SMNP. I have 1 master AP and 4 members APs.

When I do a snmpget with Uptime OID to master AP I get correct data (35 days 4h 49 min 02 sec...):

Image_ images_messages_5f91c3f6135b77e2478fcd6d_802cc71d9803306e0f9a9a1d37fcc07f_RackMultipart201905271215351s7-14026415-f0af-40a1-8ed8-ec8e81939693-2028267550.png1558958979

But in Monitoring -> Overview I get wrong data:

Image_ images_messages_5f91c3f6135b77e2478fcd6d_5b14b9cba5719f3f0acdfa6418fe5582_RackMultipart2019052710963814h-b7209ce6-3e78-4cd1-9bd2-1a454759047e-97967530.png1558959087

In the Template I have configured Uptime unit in the Item:

Image_ images_messages_5f91c3f6135b77e2478fcd6d_7ead175bb72716218e1d0a38637a7a81_RackMultipart20190527746651n5r-e75c97e9-89e5-4c81-b7ab-3dfff6774639-921039996.png1558959203

I am very confused about that, is it possible to fix this issue? In Standalone APs, ZoneDirector and Virtual SmartZone I don ́t have this problem.

Thanks in advanced.

2 REPLIES 2

michael_brado
Esteemed Contributor II
If it works on the other three platforms, you might open a ticket with TAC to help investigate.
You should only get responses from the Master AP, by the way.
I don't know anyone using "Zabbix" here, but maybe they've seen it in QA.

oleksii_vovk
New Contributor II
Hi,

I have similar issue, but it is easily fixed with a "preprocessing -> custom multiplier"
Image_ images_messages_5f91c452135b77e247a23519_0cf099b13dcacbd732f7803e35a477e6_RackMultipart202005087219918pr-6f18ad5b-2b64-4260-87f9-34e5d7d30a1d-1966012265.PNG1588919640

Then the obtained value is the same as polling interval
Image_ images_messages_5f91c452135b77e247a23519_5dd16fdbfb78e57cacb0bad974be1a67_RackMultipart2020050829515e68u-60ce3a92-705f-4561-87d1-e0c4f24b30d8-1801889926.png1588919775

But what is interesting, that snmpget properly reads the data
Image_ images_messages_5f91c452135b77e247a23519_658dfc97a0dea564ab12ad46422e4a77_RackMultipart20200508615664r36-a48a91b6-76f8-496a-a803-ba1c454264a2-1693359935.PNG1588919958