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Ruckus AP Going Down

ajay_hathiwala
New Contributor

‎05-04-2019 05:40 PM

I have a R600 Unleashed and has been working fine for over a year. However now randomly it has been going down were it disconnects all the clients and goes into a loop of connecting/reconnecting. I looked at the logs and found a correlation with when it starts to go down.

Does anyone have any idea of what those error messages mean? 


May  4 19:37:56 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 157 seconds
May  4 19:37:56 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:56 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:51 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 152 seconds
May  4 19:37:51 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:51 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:47 R600 syslog: lwapp_update_role_based_access_pcy_me: attached role based policy_id :0, policy6_id :0 to station me_type=201 00:04:20:e6:f2:87 
May  4 19:37:47 R600 kernel: net80211_tac_cfg_sta_set_param(): set station vlan_id = 1
May  4 19:37:46 R600 syslog: lwapp_update_role_based_access_pcy_me: attached role based policy_id :0, policy6_id :0 to station me_type=6 00:04:20:e6:f2:87 
May  4 19:37:46 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 147 seconds
May  4 19:37:46 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:46 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:46 R600 Eved: STA-DISASSOC-REASON [ieee80211_input(),2136,received IEEE80211_FC0_SUBTYPE_DISASSOC]  rx_rssi=48,ack_rssi=0,reason=8,freq=2437,chan=6,rx pkt,byte;tx pkt,byte=(51,12667,61,12324)
May  4 19:37:44 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:37:41 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 142 seconds
May  4 19:37:41 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:41 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:36 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 137 seconds
May  4 19:37:36 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:36 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:31 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 132 seconds
May  4 19:37:31 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:31 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:27 R600 meshd[20830]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:37:27 R600 meshd[20825]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:37:26 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 127 seconds
May  4 19:37:26 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:26 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:21 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 122 seconds
May  4 19:37:21 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:21 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:16 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 117 seconds
May  4 19:37:16 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:16 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:14 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:37:11 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 112 seconds
May  4 19:37:11 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:11 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:06 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 107 seconds
May  4 19:37:06 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:06 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:37:04 R600 kernel: v54cf: v54cf_open: inode=8f5619c8, filp=8c609160
May  4 19:37:03 R600 syslog: pid=1010, _loadXmlStr():Unable to parse XML string (null) 
May  4 19:37:03 R600 syslog: upgrade_debug: pid=20751, get_ap_list(): ap-list found !! 
May  4 19:37:01 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 102 seconds
May  4 19:37:01 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:37:01 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:57 R600 meshd[20735]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:36:57 R600 meshd[20731]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:36:56 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 97 seconds
May  4 19:36:56 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:56 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:51 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 92 seconds
May  4 19:36:51 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:51 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:46 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 87 seconds
May  4 19:36:46 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:46 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:44 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:36:41 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 82 seconds
May  4 19:36:41 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:41 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:36 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 77 seconds
May  4 19:36:36 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:36 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:31 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 72 seconds
May  4 19:36:31 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:31 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:27 R600 meshd[20544]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:36:26 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 67 seconds
May  4 19:36:26 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:26 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:26 R600 meshd[20536]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:36:21 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 62 seconds
May  4 19:36:21 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:21 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:16 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 57 seconds
May  4 19:36:16 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:16 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:14 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:36:11 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 52 seconds
May  4 19:36:11 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:11 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:06 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 47 seconds
May  4 19:36:06 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:06 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:36:06 R600 syslog: pid=1010, _loadXmlStr():Unable to parse XML string (null) 
May  4 19:36:06 R600 syslog: upgrade_debug: pid=20366, get_ap_list(): ap-list found !! 
May  4 19:36:01 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 42 seconds
May  4 19:36:01 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:36:01 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:58 R600 syslog: pid=1011, _loadXmlStr():Unable to parse XML string (null) 
May  4 19:35:58 R600 syslog: pid=1011, LogoutAdmin():cred lookup fail 
May  4 19:35:57 R600 syslog: pid=1011, cmdGetCredentialResetStatus():in cmdGetCredentialResetStatus, the reset status is false 
May  4 19:35:56 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 37 seconds
May  4 19:35:56 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:35:56 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:56 R600 meshd[20320]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:35:56 R600 meshd[20316]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:35:53 R600 syslog: pid=1011, _loadXmlStr():Unable to parse XML string (null) 
May  4 19:35:51 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 32 seconds
May  4 19:35:51 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:35:51 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:49 R600 kernel: v54cf: v54cf_open: inode=8f561108, filp=8bfa7740
May  4 19:35:46 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 27 seconds
May  4 19:35:46 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:35:46 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:44 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:35:41 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[767]: service down for 22 seconds
May  4 19:35:41 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:35:41 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:25 R600 meshd[20189]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:35:25 R600 meshd[20185]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:35:19 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[754]: 'Sat May  4 19:35:19 2019': service down
May  4 19:35:19 R600 syslog: pubnubd_debug: pid=20033, handle_state_change[739]: state change [(null)]->[DISCONNECTED].
May  4 19:35:19 R600 syslog: pubnubd_debug: pid=20033, main[934]: subscribe loop network_error: 1: [Pubnub host name resolution failed]
May  4 19:35:19 R600 syslog: pubnub: pb=0x2b34f008: BIO_do_connect failed 
May  4 19:35:19 R600 syslog: pubnub: 1024:error:2006A066:BIO routines:BIO_get_host_ip:bad hostname lookup:b_sock.c:146:host=pubsub.pubnub.com 
May  4 19:35:14 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:35:07 R600 syslog: lwapp_update_role_based_access_pcy_me: attached role based policy_id :0, policy6_id :0 to station me_type=201 00:04:20:e6:f2:87 
May  4 19:35:07 R600 kernel: net80211_tac_cfg_sta_set_param(): set station vlan_id = 1
May  4 19:35:06 R600 syslog: lwapp_update_role_based_access_pcy_me: attached role based policy_id :0, policy6_id :0 to station me_type=6 00:04:20:e6:f2:87 
May  4 19:35:05 R600 Eved: STA-DISASSOC-REASON [ieee80211_input(),2136,received IEEE80211_FC0_SUBTYPE_DISASSOC]rx_rssi=48,ack_rssi=0,reason=8,freq=2437,chan=6,rx pkt,byte;tx pkt,byte=(127,44921,115,30360)
May  4 19:34:55 R600 meshd[20058]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:34:55 R600 meshd[20051]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:34:49 R600 syslog: pubnubd_debug: pid=20033, main[905]: Entering subscribe loop for channel [un2316030078301483500486203]......
May  4 19:34:49 R600 syslog: pubnubd_debug: pid=20033, main[892]: init sub-pbp with publish-key:[pub-c-6ef15fc8-c80c-4022-b6db-a6ba7b0fe63c], subscribe-key:[sub-c-be2f3f78-78a3-11e7-bda6-0619f8945a4f]
May  4 19:34:49 R600 syslog: pubnubd_debug: pid=20033, main[880]: init pub-pbp with publish-key:[pub-c-6ef15fc8-c80c-4022-b6db-a6ba7b0fe63c], subscribe-key:[sub-c-be2f3f78-78a3-11e7-bda6-0619f8945a4f]
May  4 19:34:49 R600 syslog: pubnubd: set debug_log_level to 3, internal log_level to 1.
May  4 19:34:49 R600 syslog: pubnubd_debug: pid=20033, debug_init[93]: Set log_level file to [/tmp/pubnubd_loglevel].
May  4 19:34:46 R600 syslog: pubnubd_debug: pid=1794, pubnub_monitor[833]: 'Sat May  4 19:34:46 2019': service down for 320 seconds, notify pubnub_mon.sh to kill it.
May  4 19:34:44 R600 ZD-APMgr: IPC_thread rcv ping from TACMON 
May  4 19:34:41 R600 syslog: pubnubd_debug: pid=1794, pubnub_monitor[833]: 'Sat May  4 19:34:41 2019': service down for 320 seconds, notify pubnub_mon.sh to kill it.
May  4 19:34:36 R600 syslog: pubnubd_debug: pid=1794, pubnub_monitor[833]: 'Sat May  4 19:34:36 2019': service down for 320 seconds, notify pubnub_mon.sh to kill it.
May  4 19:34:31 R600 syslog: pubnubd_debug: pid=1794, pubnub_monitor[833]: 'Sat May  4 19:34:31 2019': service down for 320 seconds, notify pubnub_mon.sh to kill it.
May  4 19:34:25 R600 meshd[19966]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:34:25 R600 meshd[19962]: send_controller_config line: 96 Controller connecting error, errno: 2 No such file or directory 
May  4 19:34:14 R600 ZD-APMgr: IPC_thread rcv ping from TACMON















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