Reset factory R500 unleashed

[s_bastien_cadet]

Hi,

I have 2 Ruckus Unleashed R500 version 200.4.9.13.47.
After doing a reset factory (I push reset button over than 12s), I can't connect web interface (https://[IP_ADDRESS] or http://[IP_ADDRESS]).

Then :
- Ping to these addresses is OK
- I have no SSID "ConfigureMe.xxx"
- Connection to SSH is OK but default login/password don't work

What's wrong ? Any idea ?

Regards

[michael_brado]

Initial configuration needs to be done using the APs default SSID, then browsing to https://unleashed.ruckuswireless.com when you'll be prompted to create the network and define your Admin credentials.  Setup is described in this knowledge base article for your assistance:

https://support.ruckuswireless.com/answers/000005204

[michael_brado]

If you don't see a Configure.Me-XXYYZZ ssid in the air after factory defaulting your AP,
I suspect that they are not running Unleashed code.  Then you need the direct AP to PC(pre-configured with 192.168.0.x ) so you can access https://192.168.0.1 (super/sp-admin)and upgrade to your AP model Unleashed code.
I just posted a new Unleashed 200.6.10.1.308 btw...