Reset factory R500 unleashed

[s_bastien_cadet]

Hi,

I have 2 Ruckus Unleashed R500 version 200.4.9.13.47.
After doing a reset factory (I push reset button over than 12s), I can't connect web interface (https://[IP_ADDRESS] or http://[IP_ADDRESS]).

Then :
- Ping to these addresses is OK
- I have no SSID "ConfigureMe.xxx"
- Connection to SSH is OK but default login/password don't work

What's wrong ? Any idea ?

Regards

[michael_brado]

Hi,
     Take one AP and Ethernet connect it to your PC, and do the AP factory default again. 
Set your PC's IP to 192.168.0.10 (anything except .1).  Try WebUI to 192.168.0.1 and use
'super' / 'sp-admin' login credentials.  If you get logged in, you can tell just what version of
firmware is running on the AP(s), or if you get an Unleashed network initiation page.

[s_bastien_cadet]

Hi,

I tested your solution with my 2 Ruckus R500 unleashed but no page is displayed (http and https).
I did a factory reset again but nothing changed.

Regards.

[dmytro_savin]

What is username/password afrer factory reset . Super/sp-admin does not work for unleashed firmware

[paul_cremor]

Do the access points have a username and password printed on the back under the default ip address.