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R310 shows up as Unknown/Not Supported - help!

shane_white
New Contributor

I'm new to Ruckus.  I'm firing up a small wireless network that consists of:

  • R510 in gateway mode
  • R510 as a member AP (this auto-installed beautifully as soon as I plugged it into the PoE switch!)
  • R310 as a member AP

My issue is that the R310 is showing up in the Unleashed app as "Unknown/Not Supported".  Anyone have any ideas on how to rectify this?  It's the last piece and I'm done...

Thanks!

Shane

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