cancel
Showing results for 
Search instead for 
Did you mean: 

My iPhone keeps getting kicked off network - Help please

douglas_liman
New Contributor

This is the log for around the time it was kicked off (I have smart roam on at level 2 btw)

Jun 10 07:14:02 master - 1707 attic syslog: pid=2279, stamgr_cfg_adpt_build_ap_port_status():LAN label, the ap model is r510, the eth num is 0, the lan_append is  Port1, the label is 10/100/1000 PoE Port1  
Jun 10 07:14:02 master - 1707 attic syslog: upgrade_debug: pid=30926, get_ap_list(): see [/tmp/unleashed_upgrade/upgrade_ap_list_from_election.xml.ready], ap-list ready! 
Jun 10 07:14:02 master - 1707 attic syslog: upgrade_debug: pid=30926, get_ap_list(): ap-list loop 0. 
Jun 10 07:13:48 master - 1707 attic ZD-APMgr: IPC_thread rcv ping from TACMON 
Jun 10 07:13:29 master - 1707 attic syslog: pid=2279, _loadXmlStr():Unable to parse XML string (null) 
Jun 10 07:13:28 master - 1707 attic syslog: upgrade_debug: pid=30702, get_ap_list(): see [/tmp/unleashed_upgrade/upgrade_ap_list_from_election.xml.ready], ap-list ready! 
Jun 10 07:13:28 master - 1707 attic syslog: upgrade_debug: pid=30702, get_ap_list(): ap-list loop 0. 
Jun 10 07:13:23 master - 1707 attic stamgr: tac_del_arp:dev=br0 SIOCDARP failed, errno=6 
Jun 10 07:13:18 master - 1707 attic ZD-APMgr: IPC_thread rcv ping from TACMON 
Jun 10 07:13:03 master - 1707 attic last message repeated 2 times
Jun 10 07:12:52 master - 1707 attic stainfo[3871]: sta_info_detection_qmdpi_receive(911): Failed to identify device..!!!! No browser information  
Jun 10 07:12:48 master - 1707 attic ZD-APMgr: IPC_thread rcv ping from TACMON 
Jun 10 07:12:34 master - 1707 attic Eved: wlan1 88:a4:79:5e:82:55 : Authentication Difficulty 
Jun 10 07:12:28 master - 1707 attic syslog: pid=2279, _loadXmlStr():Unable to parse XML string (null) 
Jun 10 07:12:28 master - 1707 attic syslog: upgrade_debug: pid=30284, get_ap_list(): see [/tmp/unleashed_upgrade/upgrade_ap_list_from_election.xml.ready], ap-list ready! 
Jun 10 07:12:28 master - 1707 attic syslog: upgrade_debug: pid=30284, get_ap_list(): ap-list loop 0. 
Jun 10 07:12:26 master - 1707 attic syslog: pid=2280, AuthAdmin():password recovery already enabled, do not need prompt promotion 
Jun 10 07:12:26 master - 1707 attic syslog: pid=2280, AuthAdmin():admin login succeed, is_local_auth is 1 
Jun 10 07:12:26 master - 1707 attic syslog: pid=2280, LogoutAdmin():cred lookup fail 
Jun 10 07:12:21 master - 1707 attic kernel: [369641.595741] FWLOG: [110310706] RATE: ChainMask 3, peer_mac 82:55, phymode 5, ni_flags 0x00201006, vht_mcs_set 0x0000, ht_mcs_set 0xffff, legacy_rate_set 0x6933532
Jun 10 07:12:21 master - 1707 attic kernel: [369641.483149] net80211_tac_cfg_sta_set_param(): set station 88:a4:79:5e:82:55 vlan_id = 1
Jun 10 07:12:18 master - 1707 attic last message repeated 2 times

35 REPLIES 35

pasquale_monar3
New Contributor II

Have you opened a case to see why? 

Where do I open a case?  

david_black_594
Contributor III

How many APs and why did you enable smartroam?

9 access points.  7 510s and 2 t310’s

ive enabled smart roam and disabled it.  Doesn’t solve issue.  Tried it it 2,3 and 4.