We have just setup 5 AP's but have the following questions:
Why when we plug a PC (via network cable) into the same switch the Unleashed AP is connected to it does not resolve "unleashed.ruckesswireless.com" but it works with the IP and resolves unleashed.ruckesswireless.com via wireless without any issues?
I can change the logo but can I change the colour of the Guest Login page at all?
Can you confirm what security protocol is used for Guest Login access?
1. Connect a PC to your Unleashed WLAN, and the 'unleashed.ruckuswireless.com' URL should work. If you define a Management IP between your Unleashed APs, that IP address should always open to your Unleashed admin login page (whether wired or wireless).
2. Yes, currently Unleashed Logo, but not page color change is supported. I don't think many customers have asked for other colors, but you can contact your local Ruckus SE to submit a field request to product marketing on your behalf.
3. And we use HTTPS encryption on Guest Access or HotSpot redirection WLANs. With best regards,
On #1, when PC is connected a WLAN broadcasted / serviced by an AP all the traffic goes through that AP including the request to reach 'https://unleashed.ruckuswireless.com'. So, the AP can intercept and redirect your browser to Master AP's UI. When you are connecting via Ethernet cable AP has no control and traffic goes to your actual DNS server to resolve 'https://unleashed.ruckuswireless.com' and hence, it won't work as unleashed.ruckuswireless.com pertains to your local Unleashed network not a public domain.