Backup and Restore Problem on Ruckus Unleashed

[muhammad_labib_]

Dear Ruckus Users

I try to backup configuration on ruckus unleashed T300 and there'is pop up file which is written in chinese. it's not .BAK file, I save the file and try to restore the configuration and invalid backup configuration notification appears. Is there problem with my ruckus?

Thank you

Regards

Muhammad Labib Khairi

[abilash_p_r]

Hi Muhammad,

Could you please provide more information on this issue like in Firmware version, AP Model; how many APs connected in this Unleashed Network? Do you see this issue when backingup config using multiple browsers?

Regards,
Abilash PR.

[muhammad_labib_]

Dear Abilash

Here are information you ask:

Firmware: T300_200.4.9.13.47
AP Model: T300
How many APs: 1 AP T300
I just used google chrome browser when backingup config

Regards,

Muhammad Labib Khairi

[abilash_p_r]

Hi Muhammad,

I tested internally in lab with chrome browser and did not see any issue. Please find below screenshot. I was also able to restore using the same backup. The AP restored without any issues.

Could you please try to test it using different browser and check ?

Regards,
Abilash PR.