cancel
Showing results for 
Search instead for 
Did you mean: 

ICX7150 switches stuck "Connecting" if super-user password enabled

jake_hopkins
New Contributor

Good evening, I am hoping you all have a workaround for this.

We have Unleashed version 200.9.10.4.212 running at a client site. I have noticed that the switches will join Unleashed without a problem with no super-user password set, but will fail to connect if defined. The site is currently having issues with their backup generator, so power is going in and out and knocking switches out of Unleashed left and right.

I can confirm this is the issue in the logs as depicted here:

Apr 19 23:04:13 GEM-AP1-2F sys_wrapper: icx_do_login():ICXD: ICX[id=4]: *******: see end with "", enter "enable".
Apr 19 23:04:13 GEM-AP1-2F sys_wrapper: icx_do_login():ICXD: ICX[id=4]: *******: lastline "SSH@*******", expect end with "" or "#".


And here:

Apr 19 23:04:09 GEM-AP1-2F sys_wrapper: icx_do_login():ICXD: ICX[id=4]: *******: lastline "host@*******'s password: ", expect "assword:".


After it fails to use my own user credentials, it then tries to use the default super user and password. If I set the user to super and password to sp-admin it will also fail if a super-user password is enabled.

It appears the program is reading "username@IP-address's password: " and is expecting to see "#:" to be in the enable prompt, but since I have a password set it breaks and does not add the switches to unleashed. Either that or there is a typo, and it is expecting it to end in "assword", which would be pretty funny.

Is it something I am missing? Or must I remove the enable password every time I want to join/rejoin switches?

Thank you in advance!

2 REPLIES 2