cancel
Showing results for 
Search instead for 
Did you mean: 

Device access policy on Ruckus Unleashed R500 does not work !

george_dvali
New Contributor II
I have Ruckus Unleashed R500 version 200.1.9.12.55, however I can not apply device access policy to block Android and IOS phones. I can create the policy but I can not apply it as it does not show up in the list. Does anyone have same issue ?Image_ images_messages_5f91c3e7135b77e2478d9358_7b11fd9934693fecca101cf3af095e99_RackMultipart2016080346615183g-9b4bb104-f962-49ff-8f3c-5e8e43fe0338-1127054685.JPG1470236445
4 REPLIES 4

michael_grant_6
Contributor II
Try deleteing the ACL and create new from the Admin&Services>Access Control tab instead of directly creating new from the WLAN advanced settings. I had a similar problem.

michael_brado
Esteemed Contributor II
Thanks MLG, I spun a KBA-5987 with your workaround.

george_dvali
New Contributor II
Thanks guys but it still does not work in my case 😞 Which software version are you using ? Maybe it is a version issue ? 

Thank again

michael_grant_6
Contributor II
I am on 200.1.9.12.62. Delete your ACL and create a new one. After clicking "ok", log out of the dashboard and log back in. I can recreate the ACL not showing up immediately after creating it, but after logging out and in it is there. Image_ images_messages_5f91c430135b77e2479ad83f_235b7a2382f263aef75f0147cefb863e_RackMultipart20160816120172f0m-c4975a5c-241b-4c2e-bf18-a76f34ad8435-1904341753.jpeg1471348697