Configuration problem

[n_m]

Hi,

I have AP Ruckus T610. The problem is that i forgot login and password to unleash it. Also i forgot password and login to configure it through web. i attach there a screenshots to better understand the following problems:

It all happened 2 weeks ago. 

On device EXTRALINK 1GE ONU (LUNA V2) there is red light on LOS, it actually blink this red light.

Thank you

[Vineet_nejwala]

Hi @n_m 

The recovery SSID means the device is disconnected from gateway. If you have your Unleash device debug or backup file Ruckus support can help extract admin password too from it, alternatively you can try below article for recovery :

https://support.ruckuswireless.com/articles/000008823

If the above two is not an option and network is small with not much config you can f/d your device and build system again with new configuration as below.

https://support.ruckuswireless.com/articles/000005204

Best Regards

Vineet