RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
08-08-2023 07:01 PM
Can not connect to unleash
08-08-2023 09:11 PM
Are you using ios phone? If yes there is a know issue with the IOS app. You have to use a PC or on the phone use the browser to access the AP using the IP address.
08-08-2023 09:35 PM
I'm on the unleash app on my android phone
08-08-2023 09:42 PM
Have you looged into the Unleashed AP from Android app earlier?
Or is this the first time?
Can you try the below steps:
1. Ensure that the Android device has obtained the IP address. (Click on the SSID>> Check for IP address details.
2. Open the browser >> Put the AP IP address or https://unleashed.ruckuswireless.com >> Enter the user name and password
Let me know if you get any error.
08-08-2023 09:50 PM
It says page doesn't exist. This form of communication sucks.
08-08-2023 10:16 PM
Is this a Lennar home setup. If not you can open a support case so that we can assist you.
