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Alarm email notification not working

Canuck
New Contributor

I have set up email notification on my R710 but it constantly says failed. No matter what email address I use, tried various, none work on this unleashed AP. All settings are correct as I am using these various email addresses on other systems so I know they are working. Any Ideas out there?

11 REPLIES 11

sanjay_kumar
RUCKUS Team Member

BTW, what is the version you are using?

R500s - 200.7.10.202.145

R710s - 200.15.6.212.14

sanjay_kumar
RUCKUS Team Member

I just checked in lab and it is working for me.

Can you ensure that the TLS is selected and then do the test.

sanjay_kumar_0-1730965719464.png

 

Tried that already, doesn't work.

sanjay_kumar
RUCKUS Team Member

Hi,

If you have support, can you open a case and let me know the case number?
We need to see the details from shell mode to understand that reason for the failure.