cancel
Showing results for 
Search instead for 
Did you mean: 

Alarm email notification not working

Canuck
New Contributor

I have set up email notification on my R710 but it constantly says failed. No matter what email address I use, tried various, none work on this unleashed AP. All settings are correct as I am using these various email addresses on other systems so I know they are working. Any Ideas out there?

11 REPLIES 11

Squozen
Contributor III

What do you have in your email server settings? Simply adding an email address won’t do it. 

System -> System info -> Enable email server

 

There’s an option there to test the settings to make sure everything is correct. 

Canuck
New Contributor

I did state ALL SETTINGS had been established. This includes email server. I have multiple Unleashed networks operating in different locations and they recently stopped sending alarm emails. I am asking if anyone else in the community is having this issue.

sanjay_kumar
RUCKUS Team Member

Hi,

I'm checking this in my setup, I will keep you posted.

Hi Sanjay,

Thnk you for that. 👍 As a heads up I had been using my @outlook.com address with the usual smtp-mail.outlook.com, 587, TLS, STARTTLS and password. All my sites were working just fine and reporting as normal and then about two weeks ago stopped working. All failed. Have tried using other email addresses with their configs with exactly the same problem. Hence why I have come to the community forum as there appears to be nothing written about such an issue anywhere.