200.15.6.12.304 Apple devices connectivity issues

[sgg222]

Since upgrading to 200.15.6.12.304, Apply devices (laptops, phones etc) won't occasionally to the network, 2xH550 and 1xR650. When it happens, the  OS shows as "connected" but it fails at DHCP, DHCP is external to Ruckus with short (5 min leases). Never had this issue before, reverting to 200.14.6.1.203 fixes it.  

[sanjay_kumar · Accepted solution]

Hi All,

We have a official release of 200.15.6.112.54 available in support site, please check.

[smuglar]

https://community.ruckuswireless.com/t5/Unleashed/Wrong-Device-Firmware/m-p/81879/page/2#M6172

Please check my issue on the above link... I know the device is EOL but I have been the issue for some time.

[RUCSAK]

do you have a version number we should look for?  and how confident are you that its corrected this time?  

[sanjay_kumar]

Hi @RUCSAK 
We already have a patch for the issue and we have shared the patch with many users who were facing the issue.
And we got confirmation from the users that the issue is resolved in the new patch.

[smuglar]

Is it? I ran an update some time back but still haven't asked anyone to test. I'll give it a go during this coming week...

Thank you